Check the connection status of any Payroll API integration.

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The Test connection feature allows you to confirm whether a Payroll API integration is successfully connected and can properly send data to the payroll system.

If the integration is not connecting successfully you will be alerted and can deal with the issue.

How to test a Payroll API integration

  1. From the left menu, select Settings > Integrations.
  2. From the Integrations menu, select Payroll.
  3. On the Payroll integration tile, click Manage.
  4. Click Test connection.
  5. A message confirming the connection status will appear at the top of the screen:
    • Connection Successful: the integration is connected.
    • Couldn’t Connect: the integration is not connected.
    • Couldn’t Connect all Companies: one or more of the organizations using this integration is not connected.

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Tip: If one or more companies are not connected check the credentials and test again. If you are still unable to connect contact HiBob support.