Getting started with Single sign-on (SSO) integrations

Single sign-on (SSO) is a session and user authentication service that permits your employees to use one set of login credentials (e.g., name and password) to access multiple applications. The service authenticates the user for all the applications the user has rights to and eliminates further prompts when the user switches applications during the same session.

Get the most out of Bob

Single Sign On (SSO) is a useful way to allow employees to log in to user activities as well as for employers to monitor user accounts.

When an SSO is implemented, you can:

  • Mitigate risk for access to 3rd-party sites (user passwords not stored or managed externally). 
  • Reduce password fatigue from different user name and password combinations. 
  • Reduce time spent re-entering passwords for the same identity. 
  • Reduce IT costs due to the lower number of IT help desk calls about passwords.

 

In addition, SSOs share centralized authentication servers that all other applications and systems use for authentication purposes and combine this with techniques to ensure that users do not have to actively enter their credentials more than once.

Note: For any SSO integration to work, the employee email set in Bob must match exactly the email as defined by the SSO provider.

The following Single Sign On integrations are currently available with Bob - click on the title to read an article with full set up details:

FAQs

What do I do if I get the error message: "Enable only one provider"?

Disable the SSO, add the second domain and enable SSO again.