How do I troubleshoot Geofencing (on iPhone)?

If you activated Auto Clock In on your iOS devices, and you encounter some or more missing entries, here is what we recommend to do:

  • If you recently updated your OS, this can sometimes hurt the Auto Clock In functionality. To solve it, we recommend to force-restart your device:
  • Follow the directions here to find out how to perform the force-restart on your specific model (don’t worry, this will not reset or erase any data from your iPhone).
  • After your device have finished woken up, open Bob app and when it finish to launch just move it to the background.
  • If your habit is to force-close Bob after you finish using it (by swiping it up from the App Switcher), then this can sometimes hurt the Auto Clock In functionality. We recommend not force-close Bob, and instead – just background it when you finish using it. 

Note: Our suggestion here follows Apple’s guideline against force-closing apps, saying that this will not optimize battery consumption. Otherwise, it will most likely decrease battery life. You can find more info here.