Forgot your password? Unable to login? This is for you :)
If your start date is in the future then you will need to wait until your start date arrives, when you will receive an invite to your personal email inbox and you will be able to use only that link to set up your password and access your bob account.
Login on your first day at work:
If you have already started to work in your company but have never used bob before, please make sure you use the invitation email link that was sent to your personal email to access your bob account.
Already logged in but unable to login now? :
If you have logged in to your bob account in the past but unable to login now, make sure you are using the company SSO login*.
*(SSO) Single sign-on, is a session and user authentication service that permits your employees to use one set of login credentials (e.g., name and password) to access multiple applications.*
Supported and most commonly used SSO:
In case you are trying to login via web and using Microsoft Azure/Google SSO, please make sure you login via the SSO buttons in the login page:
In case you are trying to login via bob mobile app, please make sure you login via the SSO buttons in the login page:
If you are still unable to login, verify with your bob admin \ IT manager that your SSO user is set properly and the email address you typed matches your email address (all should be lowercase).
Forgot your password? Don’t worry we got you covered:
On the login page there is a forgot/reset password option
Type your email and a password reset link will be sent to your email. Click on the link in the email and type in your desired password.
(Please note that passwords must be at least 8 characters long, contain one capital letter and one number)
Just in case, whenever you login to bob make sure to use the login URL link below:
For further assistance, feel free to reach out via our technical support chat on any bob webpage.
In case you wasn't able to login to bob, feel free to contact our support team at email@example.com
See you in bob :)