Create a service type user for taking API actions, without affecting headcount or the people directory.
What is an API service user?
An API service user is a user type in bob whose sole purpose is to manage APIs in bob. Multiple service users can be created with unique permissions for each.
A service user stays active regardless of the status of the person who created the service user, unlike user tokens.
Tip: Check our API documentation to find out which APIs support service users.
How to create a new service user
- Navigate to the Settings > Integrations area
- Select the Automation category on the left hand side
- Click on the Service Users tile
4. Enter a unique Name and a Display Name in the dialog box that opens
5. Click Save
6. The new service user’s ID and token are now displayed - make sure to
keep the token in a safe place, you will not be able to access it again
7. Click Done
8. Define the service user permissions by going to Settings > Roles & Permissions.
By default each new service user is assigned to the ‘All Employees’ permission
group, you can change the permission group or create a dedicated permission
Using service users in bob
A service user must be used with basic access authentication.
The request should contain a header field in the form of Authorization: Basic <credentials>, where credentials is the Base64 encoding of ID and token joined by a single colon :
Authorization: Basic Base64.encode(SERVICE-202:Qe8q89RwbzeS7mmhMcAsN1crM73m6MdbjewGCCUY)
Tip: To remove a service user, click the three dot menu to the right of the service user you’d like to remove and press Delete.
Tip: You can refresh a user’s token - just click the three dot menu to the right of the service user and press Refresh Token. Note that the previous token will be revoked.
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