To start, please be sure to check your junk folder to be sure the email has not slipped into there.
Not in your junk?
Please can you be sure you have marked our domain (@hibob.com) as a safe sender to ensure your account is not blocking emails.
You could also try making sure our IP (220.127.116.11) is excluded from spam detection.
Need more help? If you're unsure about anything please send us a message through the chat icon below or reach our support team at firstname.lastname@example.org